A striking example from practice: at the end of July 2026, internal Amazon documents became public. A tool for matching author data with product listings cost $1.8 million; the budget was exceeded by 860%, and the overspend went unnoticed for five months. This is not an isolated incident but a systemic problem: many organizations lack a mechanism that would track and analyze these expenses in real time.
To understand the true cost, you need to break the project down into components. Therefore, let’s выделим the following cost items:
Subscription and consumption. Basic access to the API.
Integration. Connecting to existing systems (CRM, ERP, accounting systems) often requires developing adapters, middleware, or API gateways. This is a separate task and often the most resource-intensive one.
Data preparation. Cleaning, structuring, labeling, and annotating data for training or fine-tuning a model can take up to 60% of a project’s time and budget.
Security and compliance. If sensitive data is involved (personal data, medical information, banking secrecy), additional measures are required: encryption, isolated environments, audits, compliance with regulatory requirements (for example, Federal Law 152-FZ in Russia). These expenses can add up to 60% to the solution’s baseline cost.
Human factor. Employee time for setup, quality control of the model’s output, prompt refinement, and team training.
Operations and support. Continuous retraining of the model on new data, performance monitoring, etc.
Statistics confirm: only 7–10% of AI projects reach industrial deployment. There are several reasons for this. Companies often buy access “for the future” without defining a specific task. As a result, the service sits idle while subscription fees are still charged. If the task stages are not described and each employee acts in their own way, AI simply accelerates chaos instead of eliminating it. Outdated or contradictory documents in the knowledge base lead to incorrect model answers and undermine the team’s trust right from the start. In many organizations, IT, business units, and the security function act in a fragmented way. A lack of cross-functional collaboration and clear role allocation leads to conflicts and delays. One indicator is low user activity. If, after a quarter, fewer than 40% of employees use the tool weekly, the experiment most likely failed.
To avoid “burning” the budget, you need to approach the issue systematically. Here are a few practical steps: clearly define what task the AI is solving and what measurable effect is expected; check data quality and availability, assess the maturity of the IT infrastructure, define security requirements; do not scale immediately to the entire company; use FinOps tools to track token consumption, response time, integration and support costs in real time; limit yourself to cost estimation; build a model showing how implementation will affect key business metrics (conversion, LTV, CAC), and compare that to the investments; work with employee resistance, conduct training, and build a culture of working with AI tools.
It is also worth mentioning a trend related to developer companies (OpenAI, Anthropic). Ahead of IPOs, they are actively testing new monetization mechanisms: moving from fixed subscriptions to billing by the volume of consumed tokens, introducing additional charges for SLAs, localization of compute, and priority response speed. This means that even with successful implementation in a company, the client’s final bill may grow due to changes in vendors’ policies.
Therefore, “cheap intelligence” was never cheap. Success lies in transparent accounting, a clear understanding of the technology’s applicability boundaries, and a willingness to invest not only in code, but also in people, data, and processes.
Author: Candidate of Economic Sciences, Associate Professor, Department of World Economy and World Finance, Financial University under the Government of the Russian Federation Natalia Ivanovna Chovgan.